We were contacted by Dr Dave, as his practice had purchased a new surgery as part of a business take over. The incoming surgery had no systems or processes in operation and the staff were using processes that was not fit for purpose.
Our specialist consultant carried out a mock inspection to identify all the actions and areas of improvement. Kieran our consultant developed a comprehensive action plan, with discussions with the principle partner and The NHS a timeline of actions was agreed, and the team supported the service to receive a good across all areas.
We continue to support the group of surgeries now with quarterly reviews and training packages on a monthly basis.
Fill out this form below to get in touch with us as soon as possible.