Steve started the company in 2016 with the support of Maria they decided that they wanted to give back to the sector and started The Grow Project, which supports people with Physical and learning disabilities to reach their full potential. Steve has worked in Care for the last 26 years and qualified in social care 18 years ago. Steve has had various positions working in Health & Social care. Steve started SRG to ensure good governance and ensure the support we offer is affordable and of a high standard.
Rob has a high degree of business acumen matched to the demands of the current marketplace. He has a good knowledge of legislative and funding challenges impacting on day to day service delivery and excellent communication skills with a wide range of management styles. He is highly personable and possesses a high level of skill and experience in his ability to adapt people management skills accordingly. Rob is a strategic thinker and always keen to analyse situations appropriately to allow proper and informal judgements. He is an innovative, creative and quality driven person with a strong desire to deliver the best. Rob can work under pressure and can routinely deliver on time. Rob is one the most passionate and skilled individuals with a specialist knowledge in his field. He can provide clear direction and support to help move you in the right direction. Rob can multitask and lead by example and is able to take instructions on what is expected of him.
Anne delivers standards to the highest levels whilst ensuring quality is maintained within all aspects of the business. She will always meet and exceed the objectives set. Her reports are very comprehensive and will signpost clients in the right direction to make the changes that she suggests. Anne has a vast knowledge of how the CQC works and can attend meetings with CQC/LA etc to assist with any challenges or judgements. Anne will support clients through any complaints or concerns and is excellent at mentoring managers through any action or Service Improvement Plans. Anne can manage and prioritise an extensive and complex operational workload. Anne is a very experienced consultant and leads by example.
Maria has worked in the corporate world for over 28 years and as an IT Manager for Carnival Cruises for over 15 years before making the change to come and setup up SRG in 2016. Maria has a strong passion for good standards. Maria leads on our community interest company GROWfest.
Lisa has been with SRG since October 2018 and leads the team on scheduling and allocations of consultants. She has worked within care for over 6 years and comes with a wealth of experience within customer service and office management. Lisa and her team are the first point of contact for all our clients.
Hayley has been with the team since January 2020. She has a polite and friendly approach when contacting potential clients. She will call, email and speak to the decision maker offering them support with all aspects of compliance. She has a good knowledge of how we can support from a policy to crisis management.
Jenny leads the finance and accounts team for the group. Jenny has worked within the group since March 2018. She comes with a wealth of knowledge and deals will all aspects of accounts for the company. Jenny has a very professional manner and is always polite and friendly.
Chris works as our Compliance Manager, Chris has over 10 years’ experience driving change with care providers, advising on the development of quality and safety standards. With proven experience supporting care services to improve their CQC ratings and meeting regulatory requirements. Chris supports a number of providers creating clear plans and direction specifically tailored to their needs and requirements. With a clear understanding of the sector from previous experience as a Registered Manager and the challenges involved running a successful care service.
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