Our team members at SRG Care Consultancy and a team of 50+ consultants nationwide from current CQC inspectors, turn around managers, registration specialists, interim managers and experts in their field of work.
Chris brings over 13 years of experience driving meaningful change within the health and social care sector. As SRG’s Director, he specialises in advising care providers on the development and implementation of robust quality and safety standards. With a proven track record of helping services improve their operations and achieve stronger CQC ratings, Chris supports providers by creating bespoke strategies and clear, actionable plans tailored to their specific needs. His expertise lies in translating complex regulatory requirements into practical, achievable solutions. Chris’s background includes hands-on experience as both a Registered Manager and Turnaround Manager, giving him a deep understanding of the challenges involved in running successful care services. His insight, combined with his proactive and collaborative approach, makes him a trusted partner to providers seeking to enhance compliance, quality, and overall service performance.
As Operations Manager at SRG, Becky is responsible for overseeing the day-to-day running of the business and ensuring our operations are efficient, effective, and aligned with our clients’ needs. She plays a key role in coordinating internal teams, managing projects, and fostering strong relationships with stakeholders, including clients, partners, and suppliers. With a proactive and hands-on approach, Becky ensures that every aspect of our service delivery runs smoothly. She works closely with clients to understand their individual requirements and provides a tailored, responsive service that supports their goals and promotes long-term success. Whether coordinating internal processes or managing external relationships, Becky’s attention to detail and commitment to excellence ensures a consistently high standard of service across all areas of the business.
Anne is an experienced Compliance Manager with a deep understanding of regulatory frameworks, having previously worked for the Care Quality Commission (CQC). She brings invaluable insight into what excellence looks like in health and social care, delivering compliance support to the highest standard while maintaining a strong focus on quality across all aspects of service provision. Known for her thorough and insightful reporting, Anne provides clients with clear, practical guidance that is tailored to their individual needs. Her comprehensive knowledge of CQC processes means she is well-positioned to support providers through regulatory challenges, including attending meetings with the CQC, local authorities, and other stakeholders. Anne also offers expert guidance through complaints, concerns, and service improvement plans, mentoring managers with a calm, knowledgeable, and solutions-focused approach. Her ability to manage complex workloads and lead by example makes her an invaluable asset to both our team and the clients she supports.
Bekki plays a pivotal role in ensuring our clients receive exceptional support and guidance throughout their journey with us. With a warm and approachable manner, she is the key point of contact for new and existing clients, fostering strong relationships built on trust, responsiveness, and an in-depth understanding of their needs. Bekki brings a wealth of experience in customer care and service coordination, with a particular passion for working within the health and social care sector. She is dedicated to making the consultancy process as smooth and efficient as possible, whether she’s assisting providers with registration support, ongoing compliance, or general enquiries. With her proactive approach and attention to detail, Bekki ensures that each client receives a tailored experience that reflects SRG’s commitment to quality, professionalism, and person-centred values. When you contact SRG, it’s likely Bekki’s friendly voice you’ll hear first, ready to support you every step of the way.
Our experienced & qualified team offer nationwide support, guidance, and mentoring within CQC Governance, Compliance, Operational Management and Mentoring in all areas.
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SRG Care Consultancy
13e Miners Way,
Lakesview International Business Park,
Canterbury, Kent
CT3 4LQ