Meet The Team

Our team members at SRG Care Consultancy and a team of 50+ consultants nationwide from current CQC inspectors, turn around managers, registration specialists, interim managers and experts in their field of work.

Our Team Members

Chris SRG

Chris Young

Managing Director

Chris works as our Director & Compliance Manager, Chris has over 10 years’ experience driving change with care providers, advising on the development of quality and safety standards. With proven experience supporting care services to improve their CQC ratings and meeting regulatory requirements. Chris supports a number of providers creating clear plans and direction specifically tailored to their needs and requirements. With a clear understanding of the sector from previous experience as a Registered Manager and the challenges involved running a successful care service.

Becky Charlesworth

Operations Manager

Becky is responsible for overseeing and managing the daily operations of the business. Building and maintaining relationships with stakeholders, including customers, vendors, and employees. Managing projects and coordinating with other departments to ensure smooth operations. Becky will work with you to provide a tailored service that meets your business needs.

Anne Butts Team Photo

Anne Butts

Compliance Manager

Anne delivers standards to the highest levels whilst ensuring quality is maintained within all aspects of the business. She will always meet and exceed the objectives set. Her reports are very comprehensive and will signpost clients in the right direction to make the changes that she suggests. Anne has a vast knowledge of how the CQC works and can attend meetings with CQC/LA etc to assist with any challenges or judgements. Anne will support clients through any complaints or concerns and is excellent at mentoring managers through any action or Service Improvement Plans. Anne can manage and prioritise an extensive and complex operational workload. Anne is a very experienced consultant and leads by example.

Gemma SRG

Gemma Parmar

Customer Relationship Manager

Gemma is responsible for managing relationships with customers, with the ultimate goal of improving customer satisfaction, retention, and loyalty. Collaborating with other departments, such as sales and marketing, to ensure a cohesive approach to customer engagement. Gemma will ensure that your experience with us exceeds your expectations.

bEKKI dUDLEY-sMITH

Marketing Executive

Bekki is responsible for promoting our products and services to current and new clients. Bekki develops and implements marketing campaigns that aim to increase our brand awareness, generate leads, and ultimately drive sales

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