{"id":2498,"date":"2023-02-28T17:51:21","date_gmt":"2023-02-28T17:51:21","guid":{"rendered":"https:\/\/srglimited.co.uk\/?p=2498"},"modified":"2023-02-28T17:51:21","modified_gmt":"2023-02-28T17:51:21","slug":"ombudsman-issues-good-record-keeping-guide-for-social-care-services","status":"publish","type":"post","link":"https:\/\/srglimited.co.uk\/blog\/ombudsman-issues-good-record-keeping-guide-for-social-care-services\/","title":{"rendered":"Ombudsman Issues Good Record Keeping Guide for Social Care Services"},"content":{"rendered":"<div>\n<p align=\"left\">The Local Government and Social Care Ombudsman (LGSCO) has issued a new guide on good record keeping to help care providers learn from the complaints it upholds.<\/p>\n<\/div>\n<div>\n<p align=\"left\">Poor record keeping is a common problem they find when people raise a complaint. The guide focuses on a number of case studies highlighting the common issues the LGSCO sees, and also includes good practice tips to help you avoid the problems from occurring in your services.<\/p>\n<p align=\"left\">It also\u00a0sets out their approach to investigating complaints on this matter, including information on electronic record keeping, and references other regulatory bodies\u2019 guides to meeting the requirements on record keeping.<\/p>\n<\/div>\n<p align=\"left\"><a href=\"https:\/\/lnks.gd\/l\/eyJhbGciOiJIUzI1NiJ9.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.G1oYwDaAP6HLXV4w_Dt5srej1Tp7C4O0G7ij8nDmXkY\/s\/740940248\/br\/155254164275-l\">Download the guide here.\u00a0<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Local Government and Social Care Ombudsman (LGSCO) has issued a new guide on good record keeping to help care providers learn from the complaints it upholds. Poor record keeping is a common problem they find when people raise a complaint. The guide focuses on a number of case studies highlighting the common issues the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":2363,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"Ombudsman Issues Good Record Keeping Guide for Social Care Services","_seopress_titles_desc":"The Local Government and Social Care Ombudsman (LGSCO) has issued a new guide on good record keeping to help care providers learn from the complaints it upholds.","_seopress_robots_index":"","content-type":"","footnotes":""},"categories":[16],"tags":[],"_links":{"self":[{"href":"https:\/\/srglimited.co.uk\/wp-json\/wp\/v2\/posts\/2498"}],"collection":[{"href":"https:\/\/srglimited.co.uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/srglimited.co.uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/srglimited.co.uk\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/srglimited.co.uk\/wp-json\/wp\/v2\/comments?post=2498"}],"version-history":[{"count":1,"href":"https:\/\/srglimited.co.uk\/wp-json\/wp\/v2\/posts\/2498\/revisions"}],"predecessor-version":[{"id":2501,"href":"https:\/\/srglimited.co.uk\/wp-json\/wp\/v2\/posts\/2498\/revisions\/2501"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/srglimited.co.uk\/wp-json\/wp\/v2\/media\/2363"}],"wp:attachment":[{"href":"https:\/\/srglimited.co.uk\/wp-json\/wp\/v2\/media?parent=2498"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/srglimited.co.uk\/wp-json\/wp\/v2\/categories?post=2498"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/srglimited.co.uk\/wp-json\/wp\/v2\/tags?post=2498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}