CQC and local authority compliant policies and procedures for new and established providers including care homes.
Comprehensive CQC compliant policies and procedures to help with your new CQC registrations and on-going compliance
Save on time, resources and costs by buying in comprehensive CQC compliant policies and procedures with or without personalisation
Purchase key documentation or utilise our expert social care consultants to build policies and procedures that are bespoke to your organisation
A procedure describes the recommended steps or written instructions of a particular event and describes how the policy will be acted upon. The aim is to help prevent bad incidents from happening to persons and the care home resident. For example, a social media policy will provide step by step instructions on how social media can be used. These are in place to save time and effort trying to agree on a course of action. Using compliant documents helps care home staff in the workplace follow rules and keeps the residential care home premises CQC Compliant.
All health settings must comply with national standards. This means that a CQC inspector will review all necessary documents when they conduct their investigation. All services must have a quality management system in place which meets the required standards. All health provider settings are actively monitored for continued compliance.
Our documents are designed to support quality health setting including administration, human resources, management, catering, hotel service and health & safety maintenance.
We provide bespoke documents that are unique to your business.
These documents will become yours, and we will provide you with a updating service through our legal division.
Alternatively we offer a full care compliant policy review of all your documents in place.
Our documents are written by experts in the CQC field including ex CQC inspectors and managers of health providers. All documents are compliant against the CQC Key Lines of Enquiry and will help enable your care home or health provider to run smoothly.
We are always updating and monitoring all developments with CQC compliance. If you have subscribed to our update service these documents will become readily available to you as soon as we update them. SRG Limited can help provide you with the relevant policies which can be tailored to the needs of your service.
All of the documents comply with the following regulations:
Heath and Social Care Act 2008 / Regulations 2014
Care Act 2014
Criminal Justice and Courts Act 2014
Fundamental Standards (Regulations) 2014
These policies are also in-line with the Health and Social Care sector within England. Keeping up to date documents are one of your legal requirements.
Up-to-date policies will help keep your care setting compliant with the Care Quality Commission (CQC). Having out of date documents can result in fines or a complete shutdown of your care home / setting.
SRG Limited can help provide you with the relevant documents which can be tailored to the needs of your service. All of our policies are updated regularly through our policy update service.
Here are the full list of documents you need for your care home: We provide all of these at a special discounted price – get in touch with us via the contact form or call us on: 0330 133 0174. Please note this list may be incorrect as these documents are updated all of the time.
|Abuse Prevention Policy|
|Abuse Reporting Procedure|
|Accepting Money and Gifts Policy|
|Accident and Incident Policy|
|Adaptations and Equipment Policy|
|Adult Protection Policy|
|Aggressive and Abusive Behaviour Policy|
|Aggressive and Violent Behaviour Management Policy|
|Alcohol and Drug Misuse Policy|
|Alcohol and Drug Residents, Relatives and Visitors Misuse Policy|
|Annual Leave Policy|
|Anticipatory or Advance Care Planning Policy|
|Appraisal and Supervision Policy|
|Aseptic Techniques Policy|
|Aseptic Techniques Policy|
|Assessing and Managing Risks Policy|
|Bedroom Accommodation Policy|
|Building and Refurbishment Policy|
|Care After the Death of a Resident Policy|
|Care and Dignity Policy|
|Care Of A Resident Who Has Fallen Policy|
|Care of Spectacles, Hearing Aids, and Artificial Limbs|
|Care Plan Audit Policy|
|Care Plan Policy|
|Cash Handling Policy|
|Challenging Behaviour Policy|
|Closed Circuit Television Policy|
|Complaints Policy and Procedure|
|Consent For Treatment Policy|
|Control of Substances Hazardous to Health Policy|
|Covert Administration of Medication Policy|
|Data Protection Policy|
|Day Trips and Outings Policy|
|Dependency and Staffing Levels Policy|
|Deprivation of Liberties Safeguards Policy|
|Disability Discrimination Policy|
|Discharge Policy and Procedure|
|Disciplinary Policy and Procedure|
|Do Not Attempt Resuscitation (DNAR) Policy|
|Duty of Candour Policy|
|Emergency Planning Policy|
|End of Life Care Policy|
|Energy Management Policy|
|Equal Opportunities, Equality and Diversity Policy|
|Exit Interview Policy|
|Falls Management Policy|
|Fire Safety Policy|
|First Aid Policy|
|Food Safety Policy|
|Garden and Outside Areas Access and Use Policy|
|Guidelines for Requesting a General Practitioners Visit Policy|
|Health and Safety Policy|
|Infection Control Policy|
|Isolation Of A Resident With An Infectious Disease Policy|
|Job Descriptions and Personal Specifications Policy|
|Leadership and Management Policy|
|Lone Workers Policy|
|Managing an Outbreak of Diarrhoea and Vomiting Policy|
|Manual Handling Policy|
|Mental Capacity Act Policy|
|Minibus Maintenance Policy|
|Moving and Assisting Clinically Obese Residents Policy|
|Moving and Assisting Residents Policy|
|Moving On Policy|
|Named Nurse and key Worker Policy|
|Needs Assessment Policy|
|Night Care Policy|
|No Smoking Policy|
|Nutrition and Diet Daily Routine Policy|
|Nutrition and Diet Policy|
|Oral and Dental Care and Hygiene Policy|
|Oral and Dental Care Health Policy|
|Pain Management Policy|
|Palliative Care Policy|
|Peg Tube Feeding Policy|
|Personal Care and Support Policy|
|Personal Protective Equipment Policy|
|Portable Appliance Testing Policy|
|Pressure Area Management Policy|
|Privacy and Dignity Policy|
|Quality Assurance Management Participation Strategy Policy|
|Quality Assurance Management Policy|
|Record Keeping Policy|
|Recruitment of Employees Policy|
|Resident Choice Policy|
|Resident Participation In The Running of The Care Home Policy|
|Responding to The Experiences of the Residents Policy|
|Risk Assessment Policy|
|Safe Disposal of Waste Policy|
|Safe Use of Bed Rails Policy|
|Self Care and Treatment Policy|
|Shared Parental Leave Policy|
|Sharps Disposal and Injury Policy|
|Social Media Policy|
|Statement of Purpose Policy|
|Stress Management Policy|
|Training and Development Policy|
|Use of Restraints Policy|
|Valuables Recording Policy|
|Visitors and Visiting Policy|
|Volunteer Staff Policy|
|Warm Weather Policy|
|Wound Management of Leg Ulcers Policy|
|Wound Management Policy|
As you know CQC always like to make sure care homes and providers are keeping up to required standards. They have identified some areas where care homes and health providers may need help including:
Maintenance: Does your care home or health provider have the policies in place in regards to maintenance? i.e is broken equipment being reported and fixed?
Food and Allergies: Does your staff know what to do in an emergency if someone is fed something that they are allergic to? Are foods labeled with allergy information? Does your team approach caution when making meals.
Training: Do you have a policy which ensures your staff members only take on certain tasks if they are trained and competent?
GDPR: Is your data up to date and GDPR compliant?
We are currently offering the odd policy or document free of charge so if you would like one free policy (i.e diabetes policy sample or a policy for care) then feel free to visit our Request A Policy page and enter your details. We’ll then get back in touch with you with your free policy! We are also sharing with everyone our Covid file which is a dropbox full of documents relating to Covid 19
Q: What area does your policies cover?
A: We cover all areas within Health & Social Care, for all regulations and CQC compliance
Q: Do you bespoke your policies ?
A: We can do please contact us for more information
Q: Can you supply us with a Risk Assessment or Care Plan?
A: We certainly can, please contact us for more information.
Q: How do you send the policies and procedures for care homes?
A: We use a shared file that can be access by as many staff as you wish.
Q: How do I keep an updated service on the policies?
A: We offer a monthly update service that covers changes in Compliance, Regulations and Law.
Q: Can I share the CQC Compliant policies?
A: Yes we are happy for you to share the policies. You will have access to documents
Q: Do you have an index?
A: Yes please contact us and we can send.
Q Will these cover the 5 CQC standards?
A: Yes the Policies are updated to meet the standards for social care services & wider care.
Q What will happen if your care provider is not compliant?
A: You could receive fines or a complete shutdown of your operation.
Q: Can you personalise the Policies and Procedures for care homes?
A: We can provide the policies and procedures with or without personalisation.
Q: Can you offer a full care compliant review of our policies and procedures?
A: Yes we can. Please get in touch with us.
Q: Do you supply documents relating to Infection Control ?
A: Yes we do
If you are interested in policies and procedures, our contact details are:
or use our online chat box
Fill out this form below to get in touch with us as soon as possible.