Updated CQC Guidance: The importance of people’s experience

Our assessment framework focuses on what matters to people. We encourage people who use services, and organisations who represent them or act on their behalf, to share their experiences at any time. Find out more here – https://www.cqc.org.uk/assessment/importance-peoples-experience

Ombudsman Issues Good Record Keeping Guide for Social Care Services

The Local Government and Social Care Ombudsman (LGSCO) has issued a new guide on good record keeping to help care providers learn from the complaints it upholds. Poor record keeping is a common problem they find when people raise a complaint. The guide focuses on a number of case studies highlighting the common issues the […]

CQC’s New Medicine Guides for People Working in Adult Social Care

A Comprehensive Guide to Medication Management in Care Homes with NICE Guidance

Earlier this month CQC published three new adult social care medicines best practice guides. These cover: Managing medicines in supported living Managing medicines in Shared Lives schemes Electronic medicines administration records in adult social care Each guide looks at best practice in managing and recording medicines and can be downloaded from the CQC website using […]

What Are The 5 CQC KLoE Standards?

Care Home Policies and Procedures

The CQC, Care Quality Commission is an independent regulator of health and social care in England. Since the last year, CQC has been closely watched by governmental adult social care providers over their new strategy for regulation, inspection, and monitoring of adult care services.  It is those 5 KLOE, Key Lines of Enquiry that ensure […]

Preparing for a CQC Inspection

CQC Inspection

If you run a primary healthcare facility, then you can expect an inspection from the CQC (Care Quality Commission) any time. The inspection determines whether a care facility is up to standards or not and which areas need to be looked into to improve the service. Inspection criteria: Before preparing for a formal visit, one […]

What Services Do CQC Registration Consultants Offer?

Social Care consultants offer a wide range of essential support services to help you get where you need to be, including: Filling in CQC registration paperwork  Helping you write a great Statement of Purpose  Creating, reviewing and updating policies and procedures to comply with CQC standards  Collecting together the supporting evidence for your policies and […]

What is a Mock CQC Inspection

Mock Inspections

In England all health and social care providers are regulated by the Care Quality Commission. The CQC is an independent regulator and carries out inspections of care providers to ensure services are provided to people with safe, effective, compassionate, high-quality care. Our Mock CQC inspections are designed to mimic real CQC inspections. Our CQC audits […]

What You Should Expect from a Social Care Consultancy Service

What exactly is a social care consultancy? Specialist social care consultancy supports care providers in central and local government as well as the nation’s health services. Here’s how we do it.  Help people achieve the right standards We’ll help you to respond quickly and correctly to recommendations by the CQC and local authorities, offering excellent […]

What Does DOLS Mean?

Elderly Couple Care Home

If you work in the health and social care sector you will likely come across the term DoLS. But what does DoLS stand for and what does it mean? DoLS is an abbreviation for Deprivation of Liberty Safeguards and forms part of The Mental Capacity Act 2005. This is a law about making decisions and […]